Orlando City SC Reviews

Orlando City SC has an overall rating of 3.6 based on 32 reviews. Customer feedback on Orlando City SC is mixed.

3.6/5.0

32 reviews

5 Stars

11

4 Stars

6

3 Stars

8

2 Stars

5

1 Star

2

All Orlando City SC Reviews (32)
james1982
June 01, 2026
"Refund process was a "mess""
I ordered from orlandocitysc.com and needed to swap the size, but the whole exchange process was way more frustrating than it should’ve been. It took forever to hear back, and when they finally replied, the details were "not clear" at all. I felt like I kept getting passed around and had to repeat the same question more than once.

Eventually I asked for a refund instead, and that somehow made things even more annoying. I didn’t get any real updates unless I chased them, which got old fast. Maybe other people have had a smoother experience, but for me it was disappointing, and I wouldn’t order again.
TaraOllie_21
May 26, 2026
"Fair prices for stadium snacks"
I went to a match and was surprised by the concession prices. For a stadium, the food and drinks were way more reasonable than I expected. The lines moved along well too, so grabbing a snack didn’t feel like a hassle. It definitely made the night better not feeling like I was overpaying just for something to eat and drink. I’d give it 5 stars
sergio_Roberts93
May 14, 2026
"I got the membership this season..."
I got the membership this season, it’s been better than I expected. I mostly figured it would just make tickets a little easier to deal with, but the access has been convenient, the discounts have actually come in handy, and I like getting updates without having to search around for everything. The site has worked fine for me too, so overall it’s felt worth it.
rita_Ness84
May 06, 2026
"Pretty good Orlando City selection"
I wasn’t really sure what to expect, but I ended up finding a lot more Orlando City gear than I thought I would. They had jerseys, hats, scarves, and even some smaller gift-type stuff that was easy to spot. The sizes seemed to be available too, which isn’t always the case with team shops. Overall, I was happy with the selection
robert1991
April 30, 2026
"Clear updates, no guessing"
They kept me updated the whole time and explained things in a way that actually made sense, which I really appreciated. I didn’t have to keep following up or wondering what was going on, you know? They answered quickly too, so overall it felt easy and reassuring.
keith_Hicks02
April 23, 2026
"Fees were clear, which I really appreciated"
I bought tickets on orlandocitysc.com when I was already feeling mentally drained, so I really didn’t want to deal with confusing fees or any last-minute surprises. Thankfully, the extra charges were shown before I paid, and everything felt straightforward.
The checkout process was simple too. The total matched what I expected, and there weren’t any random add-ons suddenly popping up at the end. For buying game tickets online, it was a smooth experience.
Nadine.blevins
April 13, 2026
"Nice site, if you enjoy a little treasure hunt"
I used orlandocitysc.com to check tickets and match info, and overall it gets the job done. The site looks good, so naturally I expected finding simple things to be simple. Funny how that works. Some pages loaded a bit slowly, and I had to click around more than I’d like just to find basic info. Mobile was fine, not a disaster or anything, but definitely not the smoothest experience. It’s not a bad site at all, it just feels like it could be clearer and a little less determined to make you work for it
stanley1990
April 04, 2026
"Parking was fine, but not super quick"
Parking was just okay. It took me a little while to find a spot, and I know it’s not the biggest deal, but I was already trying to stay on schedule, so it felt a bit frustrating in the moment.
HANNIGAN
April 04, 2026
"Such a fun match day vibe"
Went to an Orlando City game and had a really good time. The crowd was super loud, purple everywhere, and it was easy to get caught up in the energy even if your not a huge soccer person. Food lines were kinda slow, which was a little annoying, but it didn’t ruin the night. Definetly would go again.
reginald_Chrostowski87
April 02, 2026
"I got through security okay, but it..."
I got through security okay, but it felt like it was moving slowly. They seemed to be doing their thing, just not very fast
hello_rachel783
March 25, 2026
"The site itself was fine, but..."
The site itself was fine, but when I needed help I ended up waiting longer than expected, which was frustrating. When someone finally spoke with me, they seemed kind of short and uninterested. They weren’t exactly rude, but it definitely didn’t feel very welcoming either
Gaynell.french
March 16, 2026
"Good seats, easy call"
I knew quickly these were solid seats. They were comfy enough, and the view of the field was way better than I expected.
ThomasHavlik
March 07, 2026
"Overall, getting into the stadium was..."
Overall, getting into the stadium was smooth. The ramps were helpful, and the signs made it easy to figure out where to go. The only part that was a little frustrating was the parking, which still felt kind of confusing. But once we got past that, the access was solid and the whole process was easier than I expected.
sean1973
February 28, 2026
"Picking seats was surprisingly painless"
The seat map actually worked well, which was a nice change. I was able to pick my seats quickly without having to fight with the page for once.
Robert_bourgeois84
February 24, 2026
"Shockingly, getting in was actually easy"
I got into the stadium fast, and the scanner worked fine, which felt like a minor miracle. No drama, no endless line, no machine pretending it had never seen a ticket before. Smooth overall.
richard-Lundholm
February 19, 2026
"Helpful supporter section, but kind of packed on mobile"
I used Orlando City SC before heading to a match because I wanted to get a feel for the supporter section ahead of time. I was drinking a lukewarm coffee in my kitchen and trying to figure out the chants, so it was nice having that stuff and the matchday info all in one spot.
The site was easy to use overall, but a few pages felt a little busy on my phone. I ended up tapping around more than I expected, and at one point I accidentally opened something twice, which was mildly annoying but not the end of the world.

Still, it’s a solid site if you’re a fan or if you’re new to the supporter area and don’t want to show up totally clueless. I’d give it 4 stars
DICKEY
February 14, 2026
"Confirmation took way, way too long"
I placed my order and then just kept waiting and waiting for the confirmation email to show up. It eventually came through, but it was annoying.
JamesBennett
February 06, 2026
"Payment was one less thing to deal with"
After dealing with so many clunky services lately, I was just glad this part was simple. Paying was easy, my card went through quickly, and I didn’t run into any issues.
carolyn-Hernandez
February 06, 2026
"I was able to log in pretty..."
I was able to log in quickly without any trouble. If you’re trying it, I’d say just make sure your details are entered correctly and give it a moment to load, but overall it worked fine on my end.
SaraMcclendon
February 05, 2026
"Customer service was okay, just a bit slow"
I reached out to orlandocitysc.com with a question and they did eventually get back to me. The weird part is, once they replied, the answer was actually helpful and clear, it just took longer than I expected to hear back. Overall, it wasn’t a bad experience, but I do think their response time could be better

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